What We Collect and Why We Collect It
When you open an account, we collect the information needed to verify your identity — your name, date of birth, email address, and a government-issued ID number. That verification step is required before any PayPal, Venmo, or Play+ transaction is processed on your account. Once verified,
-
1
your payment method details are handled through the respective payment rails — we do not store full card or wallet credentials on our servers. We also collect device and session data, including IP address and browser type, to detect unauthorized account access and maintain session integrity.
-
2
If you contact our support team, we log those conversations to track resolution. Behavioral data — which pages you visited, how long you spent in the sportsbook, which NFL or NBA markets you browsed — helps us improve the account experience. You can request a copy
-
3
of the data we hold on you, ask us to correct inaccurate records, or request deletion where permitted under applicable state law. Data collected through Play+ prepaid card activity is subject to both this policy and Play+'s own terms. We retain account data for as long
-
4
as your account is active and for a period afterward as required by applicable regulations.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.